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ASK FINNEY: How to save money on a ride, submit a complaint to Uber and Lyft and more | abc 7 news

If you don’t mind your ride taking a little longer, you can use the carpool option. Uber offers UberPOOL, and Lyft offers a “shared ride.” On those rides, drivers will stop and pick up other riders who are mostly going your way. Your travel time will be longer because of those pickups and drop-offs, but it’s reflected in the cheaper price. Uber also offers Express POOL, where you can walk to a pickup spot more convenient for the carpool driver and save even more money on your fare.

If you’re already with a group of people and don’t want to share with strangers, you can split the fare amongst yourselves. Uber offers the option to “split the fare” for a small fee. Lyft used to offer the feature, but removed it in late 2018, promising to replace it with something better.

Finally, there’s the infamous “surge pricing.” When demand for cars is high, like after an event, when it’s raining, or during commute times, the rate for your ride goes up. If you want to save money, try to plan around those surge times, or just wait until you see the fares go back down. In San Francisco, the busiest times for drivers – therefore, the times most likely to experience surge pricing — are:

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ASK FINNEY: How to save money on a ride, submit a complaint to Uber and Lyft and more | abc7news.com.

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