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Avis, Europcar, Enterprise, Hertz and Sixt all commit to greater price transparency for EU consumers | Irish Examiner

John Hearne reports on a welcome move by big car rental firms to ensure greater price transparency for European consumers

Renting a car while on holidays has long been a major source of grief for consumers.

Withheld deposits, charges for phantom damages and punitive fees for the tiniest of extras have threatened to ruin holidays for years. In 2016 alone, over 2,000 European consumers reported that they ended up paying more at the rental desk than was made clear when booking online.

Now, thanks to concerted action from EU consumer authorities and the European Commission, the five biggest car rental firms — Avis, Europcar, Enterprise, Hertz and Sixt — have committed to changing the way they present their prices in order to make them fully transparent to consumers.

Until now, the companies concerned had not fully implemented commitments given in order for the European Commission and EU consumer authorities to consider them fully compliant with EU consumer law.

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Avis, Europcar, Enterprise, Hertz and Sixt all commit to greater price transparency for EU consumers.

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