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Cap surge-pricing charges for ride-hail operators, Letters in Print News & Top Stories | The Straits Times

With the passage of the Point-to-Point Passenger Transport Industry Bill last week, the transport industry as well as consumers are looking forward to a healthier public transport landscape that benefits all stakeholders (Licensing regime tightens reins on private-hire firms, Aug 7).

For fare-related matters, the Public Transport Council (PTC) will oversee things to ensure that rates are posted upfront.

The problem lies with independent fare setting by licensed ride-hailing operators. It seems ridiculous for them to be charging surge pricing at several times that of regular fares (Look into the black box of AI behind surge pricing, Aug 12). To prevent overcharging, the PTC should make ride-hail operators adhere to a fare structure stipulated by the PTC, or impose a maximum cap of, for example, 30 per cent over regular fares.

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Cap surge-pricing charges for ride-hail operators, Letters in Print News & Top Stories – The Straits Times.

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