Consumer Catch-up: Southwest ticket sales, Tesla refunds, computer car parts | abc7news.com

Customers want Model 3 refunds

When Tesla announced its lower priced Model 3, hundreds of thousands of pre-orders flooded in. Now many consumers are asking for their money back.

A third party look at the pre-orders shows 23 percent have been refunded. The company told the website Recode that number is incorrect, but doesn’t say by how much.

Telsa has experienced many delays in rolling out the Model 3, but still has more than 400,000 pre-orders at $1,000 each.

Computer prices car parts

How do car makers price their car parts? With help from a computer program.

Reuters reports carmakers including Renault, Jaguar, Land Rover, and Peugeot have made more than $1 billion with the help of pricing software.

Paperwork field in a European court case suggests costs are, in part, based on consumer perception of what the items should cost.

The software company told Reuters the practice is legal and keeps costs under control and parts available.

The French government looked at the issue and says it did not find reason to open an investigation.

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Consumer Catch-up: Southwest ticket sales, Tesla refunds, computer car parts | abc7news.com.