GUIDE: Hiring a car in Europe – how to get the best deal and not be fleeced | Express.co.uk

Rental companies charge around £15 a day for an excess waiver policy, compared to iCarhireinsurance.com which offers cover from £2.99 a day in Europe (or £39.99 for annual cover), and can be bought before leaving home, avoiding rental desk stress.

The insurer found that travellers who rent cars are still baffled by the pricing structures, the jargon and the optional waivers offered. Some 72 per cent said they found contracts confusing and 17 per cent experienced having unexpected charges added when picking up the hire car when they thought they had paid for everything in advance.

Complaints and enquiries about car hire in the EU rose by almost 30 per cent last year, according to the UK European Consumer Centre (UK ECC).

The main reasons were post-hire damage charges, especially after unsupervised drop-offs, insurance disputes concerning unrequested, overpriced or excess waivers, and unfair fuel rules where customers pay for a full tank when returning their vehicle no matter how much has been used.

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GUIDE: Hiring a car in Europe – how to get the best deal and not be fleeced | The Crusader | Finance | Express.co.uk.