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Sinemia brings back debit cards following complaints over fees | engadget

As MoviePass began to flounder amid mounting money woes, changing its model every few weeks and introducing new restrictions like surge pricing and limits on what films customers could see on any given day, rival Sinemia began to turn some heads. It offered a number of different plans, as opposed to MoviePass’ one, and while it cost a little bit more, the company claimed its model supported stability, something that MoviePass customers no longer had. It even began to offer an unlimited plan just after MoviePass disbanded its own. But over the past few months Sinemia customers have begun to complain about the service’s fees, discontent that even led to a lawsuit.

Now, Sinemia is making some changes that will give users the option of purchasing tickets without fees.

The fees largely became a problem when Sinemia switched to a cardless model. Without physical debit cards attached to their accounts, users had to buy the tickets online, and that meant they often had to pay convenience fees to the online ticketing service and processing fees of up to $1.80 per ticket to Sinemia. Customers felt like they had been baited into the service and some said the fees on top of the subscription itself hardly made the service worth it.

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Sinemia brings back debit cards following complaints over fees.