Slow start for taxi surge-pricing option, JustGrab | The Straits Times

“I was surprised to see an SMRT cab pick me up because it’s usually private cars that come. I think surge pricing is going to become an inevitable part of the industry as consumers enjoy knowing the price of their ride upfront,” said the 44-year-old who usually books a private-hire car under Grab.

Under JustGrab, 10,600 taxis from HDT Singapore Taxi, Premier, Prime, SMRT, and Trans-Cab have joined the GrabCar fleet.

JustGrab is using the same fare structure as the GrabCar private-hire service, which has a base fare of $2.50 and a per kilometre rate of 50 cents – cheaper than metered taxi fares. If the customer agrees to the upfront price, the nearest taxi or private-hire car will be dispatched. Just like GrabCar, the price will depend on demand – the higher it is, the more passengers pay, although there is a cap of $100.

ComfortDelGro, which accounts for 60 per cent of the cab market share, has said it will not implement dynamic pricing for now. But it will “introduce a flat fare structure which will be similar to our taxi metered fares for trips booked via our mobile applications”.

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Slow start for taxi surge-pricing option, JustGrab, Transport News & Top Stories – The Straits Times.