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Travel Industry Leverages AI in Most Entrancing Ways for Advanced Customer Experience | Analytics Insight

The adoption of new-age technologies such as Big Data, Analytics, AI, Machine Learning and others, has accelerated the growth of travel sales at digital plethora in the past few years. Out of all the technologies, big data and machine learning play a significantly important role in driving success to the business.

Reportedly, in 2016 alone, travel industry made more than US$500 billion. The below application of these technologies will surely give a window to understand how they are transforming the travel experiences of customers.

Recommendation Engine
The most common implementation of AI/ML technology on digital platforms is the recommendation engine. From Amazon to Netflix the technology has contributed a lot in generating whopping revenues for the brands. The automated recommendation based on customer data significantly brings acceleration in sales, upsell and lures loyal customers to come back.

Flight and Hotel Price Prediction
Have you ever wondered how you get the best deals of hotels and flights out of such an enormous pool of choices? Thanks to the price forecasting AI and Data Science tools which automatically monitor the market and send notifications with the significant hottest deals available. Addition of such a tool to an online travel agency’s portal provides an edge to its sales and also hook customers in and tempts them to book more trips.

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Travel Industry Leverages AI in Most Entrancing Ways for Advanced Customer Experience | Analytics Insight.

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