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Uber Eats rolls out confusing new fees — here’s what they mean | The Verge

Since Uber Eats doesn’t keep a comparison of its old booking fees up on the app, customers are understandably confused about whether prices have gone up or not. And the results can vary. Some customers on Reddit complained about the markup after a small order of an $8.99 chicken kadai led to a total order cost of $16.99 after fees. Others noticed that their total order costs had gone down by a few cents or a dollar. A San Francisco-based Uber Eats customer who requested anonymity tells The Verge, “With the service fee, delivery fee, taxes, and tip that’s quite a lot of money to pay for the convenience.” He adds that he isn’t sure whether he’ll quit the service yet: “In an effort of fairness, I’ll need to try a few orders to make a decision.”

“UBER EATS DIDN’T CHARGE SERVICE FEES BUT IT WAS ONLY A MATTER OF TIME BEFORE THEY GOT IN LINE”
At a McDonald’s in Brooklyn, if I ordered a Big Mac meal ($11.70) last week prior to the fee change, my total cost would include $1.04 for tax, plus a $4.99 booking fee, for a total of $17.73. After the fee change, the same order costs $11.70, $1.04 in taxes, a service fee of $1.75 and a delivery fee of $2.49 for a total of $16.98. So I’ve saved 75 cents. Not bad.

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Uber Eats rolls out confusing new fees — here’s what they mean – The Verge.

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