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Uber under state investigation for surge pricing during storm emergency | The Boston Globe

At issue is a 2016 Massachusetts law meant to prevent the ride-hail firms from using surge pricing during major storms, catastrophes, and other officially declared states of emergency.

But Uber — which does not deny raising prices during the storm — argues the language of the law does not actually ban surge pricing.

The law says companies “shall not raise base fares” during an emergency. Uber maintains that means it cannot increase its normal rate, but is not barred from multiplying the rate during periods with high demand.

“We are confident we complied with the law and our team was in communication with the DPU during the State of Emergency,” Uber spokeswoman Alix Anfang said. “We look forward to working with regulators on a quick resolution.”

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Uber under state investigation for surge pricing during storm emergency – The Boston Globe.