Will price tracking win the travel management war? | Business Travel iQ

Business travel management is like the frontline of a battle between two very well-matched adversaries. Although many people like to portray the interaction between travel buyers and suppliers as a friendlier type of encounter, the reality is that both sides are engaged in a long-term war, with both keen to get the best deal financially.

What happens over the years is that one side or the other wins a battle that puts them in a stronger position but then the situation rebalances when something new comes along – a new weapon or a new general with brilliant strategic ideas.

At Business Travel iQ, we have been looking at price tracking technologies for some time as they have the potential to shift the balance of power. These technologies, and there are a number of companies that provide them such as Yapta and TripBAM, automatically monitor flight and hotel prices after booking and re-book if the price falls.

This has been highlighted this week by the announcement from Carlson Wagonlit Travel that it is rolling out its own price tracking service, powered by Yapta, worldwide following a successful trial in the US which saw clients save up to 2% of their travel spend. The rollout will take place over the next 18 months.

In a world where marginal gains can make all the difference between perceived success or failure, 2% of travel spend is a significant win.

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Will price tracking win the travel management war?.