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Woman: Retailer Should Honor Penny Label on Display | NBC 6 South Florida

It was a deal so good, Robin Puppo could not believe her eyes.

“I’m like, oh my God, what is this?” she said. “It’s marked as a penny.”

The vacuum Robin wanted was on display at the Walmart near Sawgrass Mills Mall. She says the label under it read one cent.

“It’s a $279 machine,” she said, adding that she also thought it had to be mismarked.

Still, she did what most anyone would do. She grabbed one and headed straight to check out. But first, she took out her cell phone and snapped a picture of the label she saw.

“I said, Ok, let’s see what happens,” she told NBC 6.

Robin says the vacuum rang up for the full price. So she showed the picture to the cashier, who called over several managers. She says she told one of the managers that she expected the store to honor the price on the label.

“He says ‘I’m sorry ma’am, that’s not going to happen,” she said she was told. “Just shut me right down and took the machine and walked away.”

She said the experience made her angry.

“I expected him to perhaps say I wasn’t aware of this, thank you for bringing it to my attention and negotiate something,” she said.

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Woman: Retailer Should Honor Penny Label on Display – NBC 6 South Florida.