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Ticketmaster Fined $3.4 Million By Canadian Government For Misleading Pricing | Genius

The introduction of mandatory back-end fees on tickets purchased online has long been criticized by consumers, and now one of the biggest practitioners of it must pay a multi-million dollar settlement. On June 27, Ticketmaster was ordered to pay $4.5 million (roughly 3.4 million USD) due to “misleading pricing claims in online ticket sales.”

The case was brought because Ticketmaster sales include mandatory fees that are not included in the listed price for a ticket and only are revealed later in the purchasing process. The Competition Bureau of Canada published found that prices were regularly increased by 20 percent due to fees, and in extreme cases by as much as 65 percent.

“Canadians should be able to trust that the prices advertised are the ones they will pay when purchasing tickets online,” said Commissioner of Competition Matthew Boswell in a statement. “The Bureau will remain vigilant and will not tolerate misleading
representations.”

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Ticketmaster Fined $3.4 Million By Canadian Government For Misleading Pricing | Genius.

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